La Contea Gentile

Privacy Policy

This privacy statement was last updated on 26 September 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.laconteagentile.it/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share this data with processors and with other third parties for which consent must be obtained.

Processors

Name: Google Ireland Limited
Country: Irlanda
Purpose: Analisi statistiche
Name: The Newsletter Plugin
Country: Italy
Purpose: Newsletter
Name: FooEvents - Grenade Technologies (Pty) Ltd.
Country: Sud Africa
Purpose: Sistema di vendita biglietti

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programs or systems without human intervention.

Lo scopo principale della profilazione è proprio quello di raccogliere dati personali e trasformarli in informazioni da utilizzare per la costruzione di pubblicità e sponsorizzazioni calibrate sugli interessi dell'utente, con lo scopo ultimo di far acquistare un determinato prodotto/servizio.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

11. Contact details

Nicolas Gentile
C.DA Porcareccia S.N.C.
Bucchianico (CH) - 66011
Italy
Website: https://www.laconteagentile.it/en
Email: info@laconteagentile.it
Phone number: 00447823628336

12. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Shipping & Returns

These policies apply to all products on our online store with the exception of event tickets.

Shipping

When will I receive my order?
Normally, it takes 3-7 business days to process an order, after which we ship it. Delivery times depend on your location and here is an estimate:

  • USA: 3-4 business days
  • Europe: 6-8 business days
  • Australia: 2-14 business days
  • Japan: 4-8 business days
  • International: 10-20 business days


Where will my order be shipped from?

We work with an on-demand order fulfillment company with facilities all over the world.

Will I have to pay customs duties?
A customs fee may apply to international orders. However, taxes are not under our control and vary from country to country, so please check with your local customs office to see if they charge any duties or taxes.
My order should have arrived, but it is late. What should I do? Before contacting us, please check the following:

  • check the shipping confirmation email for any errors in the delivery address;
  • check with your local post office;
  • ask your neighbors if the courier left the package with one of them.

If the address was correct and the courier did not leave the package at a post office or a neighbor, write to us at info@laconteagentile.it indicating the order number. If you have found an error in the delivery address we can send you a replacement order, but it will be at your expense.

Orders

How are the products made? We work with a print on demand dropshipper. They have locations all over the world, so depending on your shipping address, your orders are printed and shipped from the facility that can handle them most efficiently and quickly.

How can I track my package?
You will receive a tracking link for your package when your order is shipped.

I received a defective/damaged product, what should I do?
We are truly sorry if the product you ordered arrived damaged. To help us resolve the issue quickly, please write to us at info@laconteagentile.it within 2 weeks with photos of the product, your order number and any other details that may be useful to us. We will respond as soon as possible to find a solution!

Returns

Our return policies
We do not offer returns or exchanges, but if there is something wrong with your order please let us know by contacting us at info@laconteagentile.it.

Do you offer refunds?
We only offer refunds for defective or damaged items. If you have received a defective or damaged product please contact us at info@laconteagentile.it with photos.

Can I exchange an item for a different size/color?
We do not currently offer this option. If you are unsure about your size, please check our size guide, we have one for each item in the product description section.

Return Policy
Any claims for misprinted/damaged/defective items must be made within 30 days of receiving the product. For packages lost in transit, all claims must be made no later than 30 days from the estimated delivery date.

We do not accept returns of sealed products, such as masks, which are not suitable for return due to health or hygiene reasons. You agree that all orders returned with masks will not be available for reshipment and will be disposed of.

Notice for EU consumers: pursuant to Article 16(c) and (e) of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal cannot be foreseen for:

1. the supply of goods made to the consumer's specifications or clearly personalized; 2. sealed goods which have been opened after delivery and are therefore not suitable for return for health protection or hygiene reasons, whereupon we reserve the right to refuse returns at its sole discretion.

Last update:
07.10.2024

DEED OF CONTRACT
CONDITIONS OF ENGAGEMENT

In the book and in the film, the most famous halfling in the shire finds himself having to sign a burglar's contract drawn up by the Dwarves with a thousand footnotes and paragraphs. You can find the reproduction of this contract, in English, everywhere, but this one you see was hand-written by one of the loyal "citizens" of our project, in Italian and with references to the Journey that the contea Gentile is undertaking: the Construction and the Birth of a place out of the ordinary!

This document can be filled in with the type of trade or service you can offer for the creation of the contea Gentile!

Handmade paper, custom font, pages cut out and sewn by hand with string and sealed with hot wax.

If you're curious, find out more about the Journey to Middle Earth here!

This document is not necessarily widely or legally recognized by states friend or foe, neighboring or distant, real or imagined. It has recognized and guaranteed validity only within the territories of the contea Gentile.

OFFICIAL COIN
OF LA CONTEA GENTILE

Minted in 2022, it depicts the symbol of the shire on one side, the Acorn. While on the other side the face of the nicest mayor there is, Nicolas Gentile. This coin was created by one of the loyal "citizens" of the county project, to support and grow it.

Attention: obviously this currency has no legal value in Italy or other countries (perhaps only in imaginary ones). This is a gadget/souvenir from La contea Gentile. Certainly more emotionally valuable than other currencies in circulation in the world!

OFFICIAL PASSPORT
OF LA CONTEA GENTILE

Always carry the Official Passport of LA CONTEA GENTILE with you! This is the most excellent identification document: every self-respecting resident of La contea Gentile, presumed or current never leaves home without it! This passport was created by one of the loyal "citizens" of the shire project, in support and growth of it.

Fill it out with the information, characteristics and details that distinguish you: gender, species, class, hair, eyes, build, particular brands and much more!

This document is not necessarily widely or legally recognized by friendly or hostile, neighbours or distant, real or imaginary states. It has recognized and guaranteed validity only within the territories of La contea Gentile. Please consult the official sources of the various kingdoms, citadels and states before visiting. Special visas and/or official stamps may be required.